Assertiveness 1 Day Workshop

This Assertiveness course will help you to analyse your current behaviour patterns and situations where you are experiencing difficulty. We will look at the challenges of being assertive with colleagues online and communicating with those around you.

We also host a female-only Assertiveness workshop for learners who feel more comfortable learning in an all-female environment.

Course Overview

For public bookings (open to all), this workshop is currently available in the classroom at Happy or online via Zoom as Live Online Learning held as 2 half day sessions.

We are able to offer Live Online and classroom sessions for private bookings, held either at Happy or inhouse at your workplace. We have adjusted the course content slightly for online delivery — please select your preferred delivery method below for the correct course outline.

What you will learn

In this one-day Assertiveness workshop, we will look at how to improve your assertiveness skills, allowing your voice to be heard. We will look at the challenges of being assertive with colleagues online and communicating with those around you. You will:

  • Define what assertiveness means
  • Find out what you already do well and could do differently
  • The role of coaching skills in enabling others to reach their own decisions
  • How to say no
  • A simple script to prepare what you want to say
  • Work with your thoughts
  • Introversion and speaking up

Our approach to online delivery

The learning will be through a combination of interactive workshops delivered live through Zoom and self-guided assignments over the day. The Zoom sessions will focus on group interaction, discussion, exercises, and opportunities to practice the skills. The self-guided elements will focus on explaining the concepts and tools and allow for self-reflection.

You should reserve out 10am to 4.30pm in your diary for the learning. This will allow you to join the interactive workshops and have time to reflect and do the assignments in between. We believe immersing yourself in the content for a whole day will create deep learning and lasting impact.

Duration

1 day

Classroom size

8 approx.

Location

Online or Classroom

Certificate

1 Certification

Experience

Intermediate

What you will learn

How much does it cost?

Option 1

Standard

Standard course rate

£3240

per person (+VAT)

Option 2

SMEs

Discounted rate for companies with less than 250 staff

£2700

per person (+VAT)

Option 3

Public Sector

Discounted rate for public sector organisations, eg. councils

£1980

per person (+VAT)

Option 4

Large Charities

Discounted rate for charities with 31+ staff

£1740

per person (+VAT)

Option 5

Small Charities

Discounted rate for charities with 30 or less staff

£1500

per person (+VAT)

Group Training

If you have three or more learners, We can tailor the content to your team, and host the training remotely, at your workplace or here at Happy’s HQ in Aldgate, Central London.

Curriculum & Key Themes Covered

This course will be taught in the latest version of the software. We can train this in older versions if needed – please get in touch for more information and availability.

Book now

Date Availability Number of places
24 Apr 2025 10:00 AM - 4:30 PM 5 spaces left
Date Availability Number of places
03 Jun 2025 10:00 AM - 12:30 PM 12 spaces left

Face-to-Face Live Online Session (Webinar) There are currently no upcoming public course dates available. Please email our team on hello@happy.co.uk and register your interest for this course. We'll let you know as soon as a date is available.

Please note that your booking is not secured until you checkout. All prices listed in the shopping cart are excluding VAT.

If you are booking at a discounted rate (for example, if you are from a charity), you will see this on the final stage of the shopping cart after you have set up your account or logged in. Discount codes can also be added on this final page.

Testimonials From Happy Learners

Choose the Learning Experience That Suits You

Everyone learns differently — that’s why we offer flexible options to fit your needs. Whether you prefer learning from the comfort of home, engaging in dynamic face-to-face sessions, or a blend of both, you’ll find the format that helps you thrive.

Online

Online

Learn live with your facilitator and group through Zoom, with full access to our online learning hub.

Learning
Style:

Interactive sessions, self-paced resources, videos and activities you can return to at any time.

Collaborations:

Work with peers through breakout rooms, group discussions and optional study circles.

Benefits:

1.Flexible bite-sized learning you can fit around a busy schedule.
2.Build supportive connections, wherever you are.
3.Great for remote teams or hybrid workplaces.

In-Person

Online

Take part in face-to-face sessions delivered at our Happy HQ in london

Learning
Style:

Interactive, hands-on sessions with space to reflect, practise skills and share insights.

Collaborations:

Join breakout sessions and small groups for shared learning and support.

Benefits:

1.A focused space to fully engage away from day-to-day distractions.
2.Energising group environment with real-time feedback and support.

Blended Programme

Online

A combination of in-person and online learning to fit your schedule.

Learning
Style:

Live sessions paired with online materials, tasks and group activities.

Collaborations:

Ongoing team support and shared learning both in and out of the classroom.

Benefits:

1.The best of both worlds — structure and flexibility.
2.Time to absorb, reflect and apply learning between sessions.

What are Happy's online training like?

“Really worked well as an online experience. Good interaction with other course members. Really well facilitated.”

past attendees

Watch this short video to see how we bring our sessions to life online — with interactive, hands-on learning delivered via Zoom, designed to keep your team engaged and energised.

Looking for Private Group Training?

If you have three or more learners, a private group training could be cheaper.

We can tailor the content to your team, and host the training remotely, at your workplace or here at Happy’s HQ in Aldgate, Central London.

The Happy guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course.

We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Why Choose happy?

Because Happiness Works

Joy leads to success, every time,

Expert-Led & Hands-On

Our award-winning training isn’t just theoretical. It’s packed with practical tools you can use straight away.

B Corp Certified & Proud

We don’t just talk about impact — we live it. As a B Corp, we’re committed to making workplaces better for everyone.

Classroom or live online learning available

Both available for public and private dates.

The small print

For Live Online Interactive Learning sessions (webinars)

The course will run remotely for a full day consisting of three 90-minute live online sessions with independent work in between. 

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven’t received this email then please contact our team.

Learners should log into the session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. Unfortunately you will be asked to leave and attend a different day if you arrive more than 15 minutes late for online sessions, and more than 30 minutes late for classroom sessions.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

For classroom sessions

All public classroom sessions take place at Happy’s HQ in London at Robert Dolan House, 9 Alie Street, London E1 8DE. Please see our Contact Us page for full directions and a PDF map.

The course will run from 10am to 4:45pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9:45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

FAQs