Happy Leadership Programme

Would you like to be the type of manager that people want to work for, who enables a highly productive team in a positive and supportive work environment?

You will learn through 12 x 2 hour online sessions, held fortnightly or alternatively, over 4 x 1 day sessions, either online or in the classroom. You will also have self-guided assignments to complete through our Happy Leadership Portal on Fuse, with online resources available to access throughout the programme and beyond.

Course Overview

What you will learn

A happy workplace leads to greater productivity and tangible business results. We believe joy at work comes from finding meaning and purpose on your work and knowing that you are utilising your unique talents. Whether you are new to leadership, or an experienced leader, this programme offers you the opportunity to develop your personal insight, ethos, skill set and toolkit. It will also raise your self-awareness so you can truly see the impact you are having on those around you.

Ultimately this is about you discovering your own unique leadership purpose, and understanding the environment you need to create so others can thrive.

With ever-increasing competition for talent, you want your team to be a place that people love to be part of.  Creating the right environment, where you can trust your people to do great work, and liberate their natural motivation and creativity, not only leads to great outcomes but is also personally fulfilling for a leader.

Based upon our own practical experience at Happy and learning from some of the world’s great workplaces (like Google and WL Gore) this programme will enable you to become a leader that people would choose to follow.

This programme is for anyone with line management responsibility. It is a unique opportunity to self-reflect, change behaviour, and adopt new ways of working.

Duration

12 day

Classroom size

12 approx.

Location

Online|Classroom

Certificate

1 Certification

Experience

Intermediate

What you will learn

  • Become a credible leader that inspires trust
  • Understand what enables people to work at their best
  • Psychological safe workplaces where people are able to take risks and truly collaborate
  • An inclusive environment that values everyone for their diverse perspectives and talents
  • High performing teams working to their strengths & to a common goal
  • An agile and responsive team working within clear values and principles
  • Greater trust and autonomy for your people
  • High levels of accountability within the team, enabling them to deliver high quality on time
  • A more engaged and motivated team
  • Greater innovation and greater productivity
  • Practical skills that you will be able to transfer to your workplace
  • Raise the level of happiness in your team

How much does it cost?

Option 1

Standard

Standard course rate

£3240

per person (+VAT)

Option 2

SMEs

Discounted rate for companies with less than 250 staff

£2700

per person (+VAT)

Option 3

Public Sector

Discounted rate for public sector organisations, eg. councils

£1980

per person (+VAT)

Option 4

Large Charities

Discounted rate for charities with 31+ staff

£1740

per person (+VAT)

Option 5

Small Charities

Discounted rate for charities with 30 or less staff

£1500

per person (+VAT)

Group Training

If you have three or more learners, We can tailor the content to your team, and host the training remotely, at your workplace or here at Happy’s HQ in Aldgate, Central London.

Curriculum & Key Themes Covered

This course will be taught in the latest version of the software. We can train this in older versions if needed – please get in touch for more information and availability.

Pre-programme preparation

  • Complete an online self-reflection questionnaire around your confidence to lead, and your leadership style

Workshop 1: Introducing Leadership

  • The core of an effective culture: why put people at the heart of what you do?
  • Identify who you are as a leader and your leadership attitudes and skills
  • Find a buddy to work with, to support and to hold to account for actions through the programme

Self-Study

  • Reflection and application (individually, with buddies, or with wider cohort if applicable)
  • Setting your intent
  • Online questionnaire to identify your communication style

Workshop Two: Communication Styles

  • Understand your communication style, how you may be perceived by others and how to adapt it to work successfully with others
  • The core of an effective culture: why put people at the heart of what you do?

Self-Study

  • Reflection and application (individually, with buddies, or with wider cohort if applicable)
  • Be Productive, Not Busy: Discover how to be more productive and less ‘busy’ by identifying and changing your reflection, prioritising, email and meeting habits.

Workshop 3: Psychological Safety

  • Create Psychological Safety at work to enable high performance
  • Build trust and credibility within your organisation

Self-Study

  • Reflection and application (individually, with buddies, or with wider cohort if applicable)
  • Understanding your brain: Introducing your inner chimp

Workshop 4: Emotional Intelligence

  • Develop your Emotional Intelligence through understanding how your brain works

Self-Study

  • Reflection and application (individually, with buddies, or with wider cohort if applicable)
  • Working adult to adult — understanding transactional analysis and the effect it has on your relationships and within the workplace
  • How good is your listening?

Workshop 5: Introduction to Coaching

  • Listening to understand rather than be understood: how to do this mindfully with the aim of valuing the other person
  • The core of great leadership: coaching your team to success by empowering them to discover their own solutions
  • Your role as coach and understanding what works and what doesn’t
  • Why, and how, to use TED invitations to develop your coaching skills
  • Practice coaching and being coached

Self-Study

  • Reflection and application (individually, with buddies, or with wider cohort if applicable)
  • Case study: one-to-one’s in practice
  • The secret to giving great feedback

Workshop 6: One-to-Ones and Feedback

  • Effective 1 to 1’s – what are they, why do them, who sets the agenda, what should you discuss
  • Holding team meetings that get everyone to contribute and be heard
  • The benefits and steps to providing positive feedback
  • How to prepare, behave and present yourself assertively when giving feedback

Self-Study

  • Reflection and application (individually, with buddies, or with wider cohort if applicable)
  • Introducing conversations that matter

Workshop 7: Conversations That Matter

  • Practise a proven technique to prepare for important situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
  • Improve your professional working relationships through your conversations

Self-Study:

  • Reflection and application (individually, with buddies, or with wider cohort if applicable)
  • Complete management behaviour questionnaire
  • Identify the truth about what motivates us
  • Discover the power of Purpose

Workshop 8: Becoming a Multiplier

  • Learn the skills to become a multiplier of your people’s talents and potential

Self-Study:

  • Reflection and application (individually, with buddies, or with wider cohort if applicable)
  • Discover your top five strengths through a robust on-line questionnaire developed by Gallup & Clifton Strengths
  • Understand your strengths and how well you are currently using them in your role
  • Discover the four domains of leadership strength
  • Review how well you know your team’s strengths and how much they are using them in their roles

Workshop 9: Autonomy

  • Who makes the decisions currently and what might you change about this?
  • Enable trust and autonomy, within clear guidelines to create true job ownership
  • Be open and transparent in the information you share — what is off limits to staff?
  • Discover the difference between accountability and responsibility
  • Review your delegation habits and understand the key steps to delegating successfully
  • Identify what stops you delegating and challenge these behaviours
  • Pre-approval — what is it, what are the benefits of it and how to implement it?

Self-Study:

  • Reflection & application (individually, with buddies, or with wider cohort if applicable)
  • Generate ideas to make your recruitment processes more inclusive

Workshop 10: Recruitment & Induction

  • Discover the key to recruiting the right team members and ensuring their induction is a motivating experience

Self-Study

  • Reflection & application (individually, with buddies, or with wider cohort if applicable)
  • Leading from afar: discover the benefits and risks of a remote team, tools to help you make connection at a distance and real life examples to inspire you.

Workshop 11: Creating Resilient Teams

  • Build and nurture the resilience of your team
  • Recap on all the elements from the programme that can set your team up for strengths and success
  • Understand the five ways to wellbeing and the practical steps we can take in each area

Self-Study:

  • Reflection & application (individually, with buddies, or with wider cohort if applicable)
  • Prepare a 2 minute presentation on what you have learnt and your personal leadership purpose
  • Complete a second online self-reflection questionnaire around your confidence to lead, and your leadership style now

Workshop 12: Leadership Purpose

  • Identify your leadership purpose and vision for yourself and your team
  • Draw up a personal, practical action plan beyond the programme

Pre-Programme Preparation

  • Complete an online self-reflection questionnaire around your confidence to lead, and your leadership style 
  • Complete an online questionnaire to identify your communication style

Day 1: You as a Leader

Day one is all about you and your leadership style, it is about how to bring out the best in you and others, whilst being authentic. You will be excited about your role as a leader, have the space and opportunity to self-reflect in order to work successfully with your team. 

  • The core of an effective culture — why put people at the heart of what you do?
  • Identify who you are as a leader and your leadership attitudes and skills
  • Find a buddy to work with, to support, and to hold to account for actions through the programme
  • Create Psychological Safety at Work to enable high performance
  • Build trust and credibility within your organisation
  • Develop your emotional intelligence, through understanding how your brain works
  • Using your pre-programme preparation, understand your communication style, how to adapt it to work successfully with others
  • Introduce the Happy Workplace online portal – to help you build positive habits

eLearning Between Days One and Two

Discover how to be more productive and less ‘busy’ by identifying and changing your reflection, prioritising, email and meeting habits. 

Day 2: Building Great Working Relationships

Day two is all about learning and applying the tools you need as a leader to help your team feel motivated, empowered and valued. You will achieve this by understanding the benefits of successful 1 to 1’s, as well as through a series of practical exercises based around active listening, coaching your people to success and having crucial conversations. 

  • Effective 1 to 1’s – what are they, why do them, who sets the agenda, what should you discuss
  • Listening to understand rather than be understood — how to do this mindfully with the aim of valuing the other person
  • The core of great leadership — coaching your team to success by empowering them to discover their own solutions
  • Your role as coach and understanding what works and what doesn’t
  • Why, and how, to use TED invitations to develop your coaching skills
  • Practice coaching and being coached
  • The benefits and steps to providing positive feedback
  • How to prepare, behave and present yourself assertively when giving feedback
  • Practise a proven technique to prepare for important situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
  • Improve your professional working relationships through your conversations

Online Questionnaire Between Days Two and Three

Discover your top five strengths through a robust on-line questionnaire developed by Gallup – the StrengthsFinder.

Day 3: Motivation in a High-Trust Culture

Day three of the programme is all about understanding and applying a culture of autonomy and job ownership enabling and empowering your team to be the best they can be. A key part of this is learning about your strengths and how they enable you as a leader, as well as giving you a tool to discover the strengths of your people. 

  • Working adult to adult — understanding transactional analysis, the effect it has on your relationships and within the workplace
  • Learn the skills to become a multiplier of your people’s talents
  • Who makes the decisions currently and what might you change about this?
  • Enable trust and autonomy, within clear guidelines to create true job ownership
  • Be open and transparent in the information you share – what is off limits to staff?
  • Discover the difference between accountability and responsibility
  • Review your delegation habits and understand the key steps to delegating successfully
  • Identify what stops you delegating and challenge these behaviours
  • Pre-approval — what is it, what are the benefits of it and how to implement it?
  • Using your online questionnaire results, understand your strengths and how well you are currently using them in your role
  • Discover the four domains of leadership strength
  • Review how well you know your team’s strengths and how much they are using them in their roles

Online Questionnaires Between Days Three and Four

Complete a second online self-reflection questionnaire around your confidence to lead, and your leadership style now

Day 4: Keeping Things on Track

Day four of the programme is all about the skills and approaches you will need to keep things on track with your people. It will also provide the space and opportunity to reflect on your leadership journey through this programme and recap what you have learnt and actioned. You will present your key learning and leadership purpose to the group. You will build on this vision to embed the changes and establish the habits you want to adopt to transform yourself and your team.

  • Initiating conversations that matter: Practise a proven technique to prepare for important situations. Transform anger and hurt feelings into powerful dialogue. Make it safe to talk about almost anything.
  • Maintaining dialogue: Discover tools for keeping dialogue open even in the most difficult circumstances. Improve your professional working relationships through your conversations.
  • Resilience: Understand the five ways to wellbeing and the practical steps we can take in each area. Build and nurture the resilience of your team. Recap the elements from the programme that can set your team up for resilience.
  • Your Leadership Purpose: Identify your leadership purpose and vision for yourself and your team. Draw up a personal, practical action plan beyond the programme.

Book now

Date Availability Number of places
09 Sep 2025 10:00 AM - 1:00 PM 12 spaces left

Standard Programme – Classroom (4 x 1 Day Sessions) There are currently no upcoming public course dates available. Please email our team on hello@happy.co.uk and register your interest for this course. We'll let you know as soon as a date is available.

Please note that your booking is not secured until you checkout. All prices listed in the shopping cart are excluding VAT.

If you are booking at a discounted rate (for example, if you are from a charity), you will see this on the final stage of the shopping cart after you have set up your account or logged in. Discount codes can also be added on this final page.

Testimonials From Happy Learners

Choose the Learning Experience That Suits You

Everyone learns differently — that’s why we offer flexible options to fit your needs. Whether you prefer learning from the comfort of home, engaging in dynamic face-to-face sessions, or a blend of both, you’ll find the format that helps you thrive.

Online

Online

Learn live with your facilitator and group through Zoom, with full access to our online learning hub.

Learning
Style:

Interactive sessions, self-paced resources, videos and activities you can return to at any time.

Collaborations:

Work with peers through breakout rooms, group discussions and optional study circles.

Benefits:

1.Flexible bite-sized learning you can fit around a busy schedule.
2.Build supportive connections, wherever you are.
3.Great for remote teams or hybrid workplaces.

In-Person

Online

Take part in face-to-face sessions delivered at our Happy HQ in london

Learning
Style:

Interactive, hands-on sessions with space to reflect, practise skills and share insights.

Collaborations:

Join breakout sessions and small groups for shared learning and support.

Benefits:

1.A focused space to fully engage away from day-to-day distractions.
2.Energising group environment with real-time feedback and support.

Blended Programme

Online

A combination of in-person and online learning to fit your schedule.

Learning
Style:

Live sessions paired with online materials, tasks and group activities.

Collaborations:

Ongoing team support and shared learning both in and out of the classroom.

Benefits:

1.The best of both worlds — structure and flexibility.
2.Time to absorb, reflect and apply learning between sessions.

What are Happy's online training like?

“Really worked well as an online experience. Good interaction with other course members. Really well facilitated.”

past attendees

Watch this short video to see how we bring our sessions to life online — with interactive, hands-on learning delivered via Zoom, designed to keep your team engaged and energised.

Looking for Private Group Training?

If you have three or more learners, a private group training could be cheaper.

We can tailor the content to your team, and host the training remotely, at your workplace or here at Happy’s HQ in Aldgate, Central London.

The Happy guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course.

We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Why Choose happy?

Because Happiness Works

Joy leads to success, every time,

Expert-Led & Hands-On

Our award-winning training isn’t just theoretical. It’s packed with practical tools you can use straight away.

B Corp Certified & Proud

We don’t just talk about impact — we live it. As a B Corp, we’re committed to making workplaces better for everyone.

Classroom or live online learning available

Both available for public and private dates.

The small print

For Live Online Interactive Learning sessions (webinars)

The course will run remotely for a full day consisting of three 90-minute live online sessions with independent work in between. 

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven’t received this email then please contact our team.

Learners should log into the session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. Unfortunately you will be asked to leave and attend a different day if you arrive more than 15 minutes late for online sessions, and more than 30 minutes late for classroom sessions.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

For classroom sessions

All public classroom sessions take place at Happy’s HQ in London at Robert Dolan House, 9 Alie Street, London E1 8DE. Please see our Contact Us page for full directions and a PDF map.

The course will run from 10am to 4:45pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9:45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

FAQs

What if I have a Mac?

If you are a Mac user, please let us know when booking. If the course is held in the classroom at Happy, the training is held on PCs so we recommend that you bring your Macbook with you (we are not able to provide an additional monitor). For online training, please let us know when booking and you can use your Mac as normal. We provide a PDF with shortcuts for Mac users and your trainer will refer to this throughout the training.