• Understand how our minds work
• Emotional intelligence theory
• Communication and learning styles
• Tools for receiving feedback
• Plans for your personal and professional development

You will gain insight into your personal leadership style, how you relate to others, and explore where and how you have space to grow.

• Understanding your assertiveness style – combining strength and compassion
• Identifying and understanding your unique combination of strengths
• Your leadership code of ethics, values, and purpose
• Building your personal authentic brand

• Managing the likability expectations of being a woman in business
• Bringing your ‘people pleaser’ into check
• Enhancing your self-belief – understanding how and where you add value
• Building the three resilience energies – physical, mental, and emotional to support your wellbeing

You will develop a comprehensive understanding of positive leadership approaches, focusing on creating a supportive and empowering organisational culture.

• Fundamental Happy leadership principles including trust and psychological safety
• Multiplying behaviours
• Ethical and values-based leadership theories
• Tools and techniques for delegating and leading

You will learn to build, motivate, and manage high-performing teams through effective leadership, communication, and interpersonal skills.

• Recruitment techniques
• Performance data analysis and performance management strategies
• Motivation and collaboration theories
• Conflict resolution and mediation techniques

You will gain comprehensive insights into the strategic and ethical foundations of organisational management, with a focus on governance, compliance, and inclusive leadership.

• Compliance, regulations, and legislation
• Organisational culture theories
• Diversity, Equality, and Inclusion through a Power, Belonging, and Justice lens
• Creating responsible organisational policies
• Business continuity, contingency planning, and risk assessment

You will develop advanced interpersonal skills to effectively manage and communicate with stakeholders across different contexts and organisational levels.

• Negotiation and influencing theories and techniques
• Assertiveness skills
• Stakeholder mapping and communication planning

You will learn to develop strategic operational plans that align with organisational goals and respond to dynamic business environments.

• Internal and external operating environment
• The current and future needs of the sector
• Strategic thinking and vision development
• Designing operational plans using systems thinking
• Asset-based community development strategies

You will acquire an understanding of how to formulate organisational transformation and guide teams through it effectively

• Continuous improvement
• Change management theories
• Forms and techniques of communication
• Techniques for crucial conversations and delivering candid feedback

You will understand the end-to-end process of project management, from initial conception to successful completion and impact evaluation.

• Defining project scope and objectives
• Writing project plans
• Mapping stakeholders and managing resources
• Analysing risks and mitigating issues
• Creating communications plans and monitoring progress
• Reviewing impact

You will enhance your critical thinking and analytical skills to solve complex organisational challenges effectively.

• Differentiating problem solving and decision-making
• Root cause analysis of problems
• Ideation of potential solutions
• Researching, analysing, and evaluating options
• Systematic approaches to making decisions

You will develop financial acumen to make strategic financial decisions and manage resources effectively and learn how to manage finances in values-based organisations.

• Financial vocabulary and reporting
• Setting and managing budgets
• Financial forecasting
• Analysing budget impacts on projects
• Resource management beyond financial metrics

You will develop advanced presentation skills and technological competencies to communicate and analyse business information effectively.

• Presentation methods and techniques
• Using different media for effective communication
• Managing and analysing data
• Applying technology for business needs, budgeting, and performance management.