Becoming a First Time Manager: What Kind of Skills are Needed?

It can be confusing knowing where to begin when thrust into a management role.
Our Management Fundamentals workshop is a perfect way to hone the people skills necessary for anyone taking on a role of a manager, at whatever experience level.
In this blog, Happy’s Senior Facilitator Paul Gapper takes us through some of his most insightful experiences on this workshop, as well as a few simple but effective management skills.