Happy wins Feefo Platinum Trusted Service Award 2025
Happy has won the Feefo Platinum Trusted Service Award 2025 – an independent seal of excellence, based on customer reviews on the Feefo platform.
In 2024, Happy received almost 200 reviews with an average rating of 4.7. This is the fifth consecutive year that Happy has won the award, which is every year we have been eligible – a huge achievement!
Reinventing leadership – John Seddon at Beyond Budgeting 2015
John Seddon is an occupational psychologist, researcher, professor, management thinker and global authority on change, specialising in the service industry. He is the managing director of Vanguard, a consultancy company he formed in 1985.
Ulrich Gammelgaard: Transparency and Demand Response at Velux
Ulrich Gammelgaard is Head of Global Financial Management at Velux, a roof window and skylight manufacturer, and one of the strongest brands in the building industry.
Ulrich has played a major role in the transformation of the Velux planning model which has improved transparency and the company’s ability to act on demand changes globally.
Libby and Esther: Creating clear principles and values at Christian Aid
At Christian Aid, the culture has been very much focused on ‘command and control’, but Esther Stevenson and Libby Gordon have been working together to change that. Their goal is to move more decisions to front-line staff and the point of impact for the charity’s important work, and give their people more ownership over their roles. Find out more in Libby and Esther’s talk from the 2016 Happy Workplaces Conference.
Shannon Banks – Key steps to better engage your people and your customers
At the 2015 Happy Workplaces Conference, Shannon Banks recounts her experiences of happy workplaces in her career at Microsoft and at Be. Watch some of the highlights in this short 2 minute video.
Dom Monkhouse: Happy staff = Happy Customers = Happy Profits
Dom Monkhouse spoke at the 2015 Happy Workplaces Conference about Rackspace. He has worked to create a culture of happy staff, resulting in happy customers and more profit. In this video, he explains how they have done it and shares some easy to implement practices that you can use in your workplace.
Brendan O’Keefe on implementing the Happy Manifesto when moving from public sector to private sector
Brendan O’Keefe at Happy Workplaces 2015
Jeremy Tidy Tells the Happy Graphics Story
How do you create and track goals for your organisation? Jeremy Tidy explains why goal planning and tracking has been so important to him at Happy Graphics.
Helena Moore From Bromford Housing Association and Their Culture
Helena Moore looks at the approach Bromford take to their staff and customers to create a happy workplace, such as running small scale pilots to test new ideas. Find out more in this talk from the 2015 Happy Workplaces Conference.
Nicky Stone on implementing The Happy Manifesto in your workplace
Nicky Stone from Happy talked about how to implement The Happy Manifesto and create a happy workplace at 2014 Happy Workplaces Conference.
