How Sky UK’s HR Department has Embraced Design Thinking

At Sky UK, they have embraced Design Thinking to tackle common HR issues. Design Thinking is a methodology that provides a solution-based, human approach to problems. It aims to create multiple ideas during brainstorming, which can then be prototyped and tested in a empathetic way that people can easily understand. For Sky, in the final stage, they test people’s reactions and gauge if it ‘wows’.
In this short video from the 2019 Happy Workplaces Conference, Tracey Waters explains how they applied Design Thinking to the question ‘how might we help people at Sky have a fulfilling career?’
What Would Your Team Be Like if Everyone Was Working to Their Strengths?

At Happy, we use the Strengths Finder by Marcus Buckingham to find out what each team member’s strengths are. In each team, everyone shares their strengths and the tasks that they enjoy doing the most to ensure that everyone can work to their strengths as much as possible. What would your team be like if everyone was working to their strengths? How much more productive would they be?
In this short video from the 2019 Happy Workplaces Conference, Cathy Busani, Happy’s Managing Director, explains the benefits of working to your strengths.
How Mayden Got Rid of the Managers

In 2013, Mayden decided to become a self-managing organisation, comprised of autonomous teams. Their three line managers had left the organisation, gone on maternity leave or moved to a new role within the organisation, so it seemed like the perfect time. But it wasn’t without some teething problems at the start.
In this short video from the 2019 Happy Workplaces Conference, Alison Sturgess-Durden explains how they created the structures and processes to enable this system to be a success.
How Organisations Can Show Appreciation for Their Teams

At COOK, they believe that the key components of good working relationships at work are having a common purpose, clarity for staff on where they fit within the organisation, and finally by showing their staff that they are appreciated.
At the 2019 Happy Workplaces Conference, Rosie Brown of COOK explained how they manage this at an organisational level in this short 2.44 minute video.
How Well Do Your Staff Know Your Organisation’s Finances?

How would your organisation be different if everyone knew the organisation’s finances in detail? In this two-minute video, Pim de Morre explains what happened in a cookie factory when the Director explained the costs that went into producing each bag and why he couldn’t give staff payrises.
The Value of Vulnerability at Work

Would you invite 20 of your team round to your house for lunch? That is exactly what Simon Lawson, Chairman of Lawsons, has been doing regularly for the last six years. In this short video, Simon explains how the Values Lunches started, and how they have been contributed to creating a happy workplace.
How Webmart Maximise Their Competitive Advantage

What areas of your organisation do you monitor? In this 2:40 minute video, Simon Biltcliffe explains how at Webmart, they monitor the company’s Intellectual, Emotional and Financial return for true competitive advantage.
The COOK Model for Great Relationships at Work

How do you resolve conflict between colleagues at work? In this two- and a half-minute video, Rosie Brown talks about how COOK has implemented a model for relationships at work, and how this has helped teams to work together better.
Pre-Approval in Practice at TLC: Talk, Listen, Change

Are you making the most of your people’s skills and knowledge? Michelle Hill talks about how the charity TLC: Talk, Listen, Change has used pre-approval in practice in this two-minute video.
The Importance of Communication When Transforming an Organisation’s Culture

In this short video, Tracy Jelfs (formerly Head of Children’s Services at Monmouthshire County Council) explains the importance of communication when transforming the office culture.