Julian Birkinshaw – The Surprising Lead Indicator of Employee Engagement

This is a great presentation from Julian Birkinshaw (London Business School, Thinkers 50 UK Top Three) speaking at Happy Workplaces 2014, covering everything from habit formation, through road traffic planning, all the way to the surprising lead indicator of employee engagement. A LOT of delegates said they would revamp their upward appraisal process after listening to Julian’s presentation.
3 v 45: The three most important things I’ve learned about culture change

Over a 25 year career, Isabelle Trowler has worked within children and family services across local government, the civil service, the voluntary sector, and for her own organisation. The roles have taught her a great deal about resilience, remaining upbeat, and facing hard challenges.
Isabelle became the chief social worker for Children and Families in 2013. The title of her talk at the 2017 Creating Happy Workplaces in the Public Sector Conference—“3 versus 45”— refers to her general tendency to speak about 45 things. For this talk, Isabelle sought to condense the lessons she’s learned into three main points she thinks everyone should take on board.
Read the transcript and watch Isabelle’s full talk below.